1. Introduction


  • This privacy policy applies to the use of the website which is owned by Lochend Chalets Ltd. Lochend Chalets are committed to preserving the privacy of every user of its Website.
  • Please read this privacy policy to understand how we use and protect the personal information that you provide to us whilst using the Website. All references in this privacy policy: to the “Website” refer to this website located at; to “Services” refer to the services that we offer from time to time; to “we”, “us” and “our” refer to Lochend Chalets; to “you” and “your” are to you, the Website user.
  • This privacy policy only covers this Website. Other websites which are accessed via links within our Website are not covered by this policy and we give no guarantee as to the protection of your personal data when you are accessing those websites.
  • This privacy policy is incorporated into and is subject to our Website Terms of Use. Your use of the Website and our use of any personal information you provide to us are both subject to the terms of the privacy policy and to our Website Terms of Use.


2. Disclosure and Use of Information


When you visit our Website you may be asked to provide certain information about yourself including (for example) your name and your contact details. We will collect and store this data together with other personal data we may collect from you from time to time, including (for example) from e-mails or other correspondence that you send to us. We may also collect information about your usage of the Website.

The information that we collect and process about you will enable to supply to you the information and/or services that you request. We may also use your information:

  • for fraud prevention;
  • to contact you for your views on our Website and/or Services;
  • to notify you occasionally about important changes or developments to the Website and/or our Services; and
  • so that we can administer, support, improve and develop our business.
  • We may contact you by post, telephone, SMS text message and by e-mail. If you would like us not to contact you by any of these means, please let us know by sending an e-mail to us at We may not be able to continue providing our Services to you if you request that we do not contact you.
  • We may use information for internal marketing analysis for example to assess trends amongst our consumers or to measure the amount of traffic to our Website.
  • By using this Website you agree that we may use the information collected automatically such as your IP address and information stored via cookies, to gather statistics about the number of people who visit the Website and to customise the Website’s content, layout and our products and Services. We may share this information with third parties to help improve the Website and better serve our users.
  • If we enter into a joint venture with, or are sold to, or merged with another business entity or our assets are transferred to another business entity, your personal information may be disclosed and transferred to the new business entity.
  • You agree that we may transfer your information outside of the EEA provided that we ensure any service provider based outside of the EEA safeguards your personal information in accordance with the provisions of applicable data protection legislation.
  • We will fully co-operate with all law enforcement authorities and court orders requesting or directing us to disclose the identity of or to locate anyone posting any defamatory, obscene or otherwise illegal material onto the Website and/or in respect of any fraudulent activity.
  • Unless otherwise provided for in this privacy policy or otherwise agreed by you, we will not share, sell or distribute any of the personal information that you provide to us without your consent unless we are required to do so by law and/or for fraud prevention purposes.


3. Information Collected by Us


  • If you enter into marketing activity via the Website, post reviews on the Website, ask or reply to questions that have been posted on the Website, these communications may include some of your personal details which will be collected and stored on our database.
  • We receive and store information which is transmitted automatically from your computer when you browse the Internet and use the Website. This information includes information from various sources such as from cookies, your IP address and browser type.

If you choose to enter into conversations with other Website users and choose to share your personal information with other Website users you do so at your own risks


4. Links to Third Party Websites


Offers which are displayed or advertised on our Website may be operated by third parties. When you click on an offer or advertisement, you may be redirected to that advertiser’s website and any information that you submit in relation to that offer will be transmitted to that advertiser and will be subject to that advertiser’s privacy policy and terms and conditions. You should therefore consult the privacy policy of that advertiser for more information on their personal data collection policies. This privacy policy does not apply to, and we cannot control the activities of, third party advertisers or other providers accessed through the Website.


5. Storage of Information and Security


  • We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that communications sent via the Internet cannot be guaranteed to be completely secure. We expressly disclaim to the fullest extent permitted by law, all liability for any communications that are lost, intercepted, altered or otherwise accessed by third parties and will not be liable to you or any other person for any direct, indirect, incidental, consequential, special, exemplary or punitive damages or losses relating to or arising out of any communication sent by you to us or any communication sent by us to you via the internet.
  • We will only retain your information for a reasonable period or for so long as applicable legislation permits.


6. Correct Information


If any of the personal information that you have disclosed to us changes for whatever reason or you find that any of the information that we hold about you is inaccurate, please advise us as soon as possible of the relevant changes by e-mailing us at


7. Cookies


  • Cookies are small files that are written or downloaded to your computer’s hard drive when you access a website. Unless you have indicated your objection when disclosing your details to us, we may issue cookies to your computer when you log onto the Website. The cookies from our Website allow us to store and quickly retrieve login information on your computer and provide data that we can use to improve the quality of our service. They also allow us to monitor Website traffic and to personalise the content of the Website for you. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our Website.
  • Some of our business partners (including the advertisers or offer providers on our Website) may use cookies on our Website. We have no access to or control over these types of cookies.


Use of cookies by this websiteCookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit To opt out of being tracked by Google Analytics across all websites visit


8. Changes to our Privacy Policy


We reserve the right to change this privacy policy in the future and any changes to our privacy policy will be posted to the Website and, where appropriate, sent to you by e-mail notification. Your continued use of this Website after changes have been posted constitutes your acceptance of this privacy policy as amended.


9. Contact


All comments, queries and requests relating to our use of your information are welcomed and should be e-mailed to us at